Illinois Officials Failed To Investigate Most Hospital Complaints
The Illinois Department of Public Health (or IDPH) was formed "to regulate medical practitioners." Medical practitioners include doctors and hospitals. The IDPH's is "responsible for protecting the state's 12.4 million residents...through prevention and control of disease and injury." Despite these obligations, the IDPH has failed to investigate 85% of hospital complaints it received last year including complaints of serious patient abuse and death.
Of the hospital complaints received by the IDPH, one included a bacterial infection that spread through Harrisburg Medical Center and killed at least one patient. During this time, nurses and doctors in that hospital reportedly failed to wear protective gloves and gowns--basic precautions used to reduce the spread of serious infection. In response, the IDPH declined to investigate. At Abraham Lincoln Memorial Hospital, the IDPH received a complaint a nurse misused an IV machine, resulting in a near fatal medication error. In response, the IDPH declined to investigate. In addition, the IDPH received complaints that patients at Greater Peoria Specialty Hospital were being left in their own feces and, as a result, developed dangerous infections. Once again, the IDPH declined to investigate.
Federal law requires that complaints of serious personal harm or death in hospitals be investigated within 48 hours. This law applies to all states, including Illinois. Despite these federal requirements, the IDPH usually never conducted any investigation into complaints of serious personal injury or wrongful death at anytime--let alone within 48 hours.
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